Tag Archives: Guarantee

I once bought a puzzle that was described as new. I had specifically asked whether the puzzle was new or used, and the seller told me that it was new. Then, I received this: After having bought more than 1000 puzzles all over the world, I think I have been scammed in every continent. I don't take it personally anymore. It just happens. And yet, I can confidently say that most people are honest. I never presume bad intentions, and I tend to think that the cases in which the seller knows positively that he is lying are the exceptions. Of course, I have had some of those too. Most of the times, the seller simply doesn't distinguish between new and like new. In his opinion, the puzzle is new because, after all, it was just opened once but never assembled. But the buyer cannot read his mind. When the puzzle arrives, he opens it, and it doesn't match the description, it is too late. Even when most sellers will be willing to accept a return, they will not accept refunding the shipping costs and you end up losing. It is very rare that people will take full responsibility. How to avoid this? You need to ask...